Design, Planning and Consultancy

Recognising that we can't all be experts in every area of IT, and therefore taking the decision to source authoritative input to plug those knowledge gaps, is generally regarded as a key management attribute. Just about every modern company needs outsourced expertise from time to time, for example to get best value, or to assist in growth.

As well as that expertise, 10-100's consultancy skills provide objectivity, perhaps in adding infrastructure or services, and minimising downside risk during times of change.

Examples of our skill areas include:-

Infrastructure Design and Hosting
Your productivity and efficiency rely upon an IT infrastructure built to meet the way your particular business runs. Solutions therefore need to be as diverse as the organisations that must rely upon them, with flexibility built in against future growth.

10-100 will work with you to create a network tailored precisely to your business needs, built upon reliable yet contemporary technologies. The solution may perhaps lie in adapting your existing resource, in which case you can be sure that 10-100 will propose this more cost effective way forward.

High-Availability Infrastructure
Today's IT environment must ensure the high availability of business-critical applications. Your infrastructure needs to deliver data to order, to match ever-growing demand.

Use of techniques such as disk mirroring, clustering, replication and failover, remote back-up/restore and disaster recovery planning are increasingly valuable, as are "Always On" system integrity, and the scalability necessary to support future growth.

Active Directory
10-100 understand Active Directory design, and are able to build new networks, or develop current Active Directory set-ups - customised to produce the most efficient interface for your business.

Troubleshooting
Even 10-100 clients may encounter occasional network problems. Our experience and expertise allow us to deliver rapid diagnosis and resolution.

Whether the cause is system- or network-based - with the inevitable mix of brands and service providers - troubleshooting is a cornerstone of our Service Level Agreement (SLA), getting our clients back up and running in short order and with no added cost.
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"The Henry Moore Foundation commissioned 10-100 to provide ongoing IT Services and advice to the charity, including outsourcing the management of key infrastructure and day-to-day support/maintenance.

At every stage 10-100 performed excellently. The project was delivered on time and on budget, and their project team were totally professional and highly capable – no matter what we threw at them! I would not hesitate in recommending 10-100 to anyone who is looking for a safe pair of hands.”

Martin Davis - Information Manager
The Henry Moore Foundation