IT Support is pivotal to the success of your business. It is crucial that you are able to concentrate on your growth and ensure that you are thriving, rather than surviving. You need reliable assistance in order to do that... and that's where we come in!
How We Can Help
Here at 10-100, we pride ourselves on our ability to work around our customers. Your satisfaction is our priority and we ensure that you receive support that is second to none. We are flexible, so you don't have to be. Whether you're looking to entirely outsource your IT department or simply require additional support for your existing
in-house services, we will find a way to assist you.
Managing your own company can be difficult, so why add to your stress? Outsourcing your IT enables you to relax whilst we look after your network, making sure that everything runs smoothly.
We understand that there is never a problem that is perfectly timed, which is why our helpdesk is open 24/7 every day of the year. Once you have emailed , a ticket is automatically generated in our web portal and one of our engineers will respond in order to provide assistance.
We are proud of our incredibly fast response and resolution times. There will never be an occasion where we do not respond within the Service Level Agreement's contracted times, because we plan to continuously exceed expectations. All of our tickets receive a response within the first ten minutes and the majority are resolved within the hour. You will be looked after, which is why you will never have to wait for a response.
We believe in proactive, rather than reactive. Our monitoring system alerts us to even the smallest of warnings, often preventing the problems from ever occurring. However, if they do, we will put your mind at ease whilst working to resolve the problem as soon as possible. This approach enables you to relax, as you know that we are always prepared.
Contact us today to find out more about our services....
"The Henry Moore Foundation commissioned 10-100 to provide ongoing IT Services and advice to the charity, including outsourcing the management of key infrastructure and day-to-day support/maintenance.
At every stage 10-100 performed excellently. The project was delivered on time and on budget, and their project team were totally professional and highly capable – no matter what we threw at them! I would not hesitate in recommending 10-100 to anyone who is looking for a safe pair of hands."
Martin Davis - Information Manager
The Henry Moore Foundation