WHAT MAKES 10-100 BETTER THAN OTHER MANAGED IT SERVICE PROVIDERS?
Our focus goes beyond keeping the lights on.
We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and helping them grow.
And this is backed up by our Milton Keynes based, industry leading IT support team, who are superbly knowledgeable, amazingly responsive and pride themselves on incredible attention to detail.
SO WHY CHOOSE 10-100?
OUTSTANDING CUSTOMER SERVICE
We pride ourselves on outstanding response and resolution times, delivered with a personal touch.
Have you ever felt the pain of waiting for the IT issue that is affecting your business to be slowly 'escalated' by your IT provider?
Not with 10-100. We don't have 1st and 2nd line support. The member of our Team who picks up your call will be able to deal with it themselves, quickly and efficiently. It's this level of investment in our staff that allows us to provide our incredible response and resolution times.
A SINGLE POINT OF SERVICE
Does dealing with your internet, email, web hosting and software vendors feel like an unpleasant game of ping pong? At 10-100, everything is our problem. If an issue is outside of our control, we'll deal with your technical vendors on your behalf.
PROACTIVE 24/7 MONITORING
Through working proactively, rather than reactively, our experts provide you with the peace of mind in knowing that your IT infrastructure is secure at all times. Our 24/7 IT monitoring service guarantees immediate action is taken should it be needed, resolving problems without delay. In addition, our network operations centre employs innovative security alert systems, preventing the majority of issues before they even arise.
A SMOOTH ONBOARDING PROCESS
Changing your Managed Service Provider should not be a huge upheaval for your business. Through our streamlined onboarding process, our experts mitigate the risk of downtime or disruption for your staff, providing expert IT consulting throughout the process and continued user support afterwards.
FLEXIBLE AND AFFORDABLE PLANS
At 10-100, we know that every business is unique. That’s why our Managed IT Support and other IT services are bespoke and tailored to align with your business – whether that be through supporting an in-house team, a part of your infrastructure, or fully outsourcing your IT solutions. Our personable and highly-skilled team will work closely alongside your business to create an IT support and service plan that is best suited to your individual needs, empowering your business and its people.
We are proud to have received many IT industry accolades including being awarded Microsoft Gold Partner Status. This means we are always up to speed on the latest technologies and are therefore ideally placed to provide you with the best solutions for your business.
If your organisation is interested in benefiting from unrivalled IT support, consultancy, or any of our many services, get in touch with one of our IT experts today either by calling us on 01908 087000 or by following the link below.