The working landscape has changed, perhaps forever. Home and remote working are now the norm and bring their own set of challenges for your business. Whether your organisation plans to remain fully remote, or implement a flexible approach connecting the home and the working office, common concerns regarding data security and workforce productivity are rife among employers.
In the first of a multi-part series, we look at the recurring issues your business faces in today’s new virtual landscape, and the technologies available to help keep you employees productive and secure.
Despite a recent report from research firm Valoir revealing that remote working due to COVID-19 only had a minor impact on employee productivity – averaging on a 1% decrease – many organisations crave a tangible way to monitor how their staff are coping at home. In addition to the concerns about decreased productivity, there is the issue of data security as your remote workforce will often need to access sensitive files off-site, perhaps on their own devices.
Unsurprisingly, the rise in flexible working has coincided with the growing popularity of employee monitoring software. In particular, Teramind, founded in 2014, is now trusted by over 2000 organisations in a variety of industries ranging from Legal and Finance to Retail and Manufacturing, to provide them with a secure and trusted solution to simultaneously monitor user behaviour, whilst detecting and identifying internal threats. With three products available, Teramind Starter, Teramind User Activity Monitoring (UAM) and Teramind Data Loss Prevention (DLP), there is something to suit every business requirement.
Key Benefits of Employee Monitoring Software:
Prevents Insider Threats
Utilising this software will mitigate the risk of insider threats to your organisation as advanced monitoring software observes and reports on user activity and behavioural analytics. Whilst many organisations invest in their cyber-security to prevent external threats, there is often a security hole left when it comes to internal users – something Teramind provides a holistic solution for. It works by tracking all user activity, and alerting you to any suspicious behaviour – this could be organisation-specific, or misuse of client data.
An additional advantage of occupying employee monitoring software is the visibility it provides you over your employee activity. You are able to identify whether too much time is being spent idle or on low priority tasks. This can assist with project management, time tracking and ensuring that productivity levels are at an all time high – empowering your remote workforce to foster your business growth, rather than inhibit it.
Prevents Data Loss
A Data Loss Prevention strategy mitigates the risk of employees, vendors, or contractors intentionally or accidentally sharing confidential data outside of the business. It operates by categorising sensitive data, creating rules for data usage scenarios, and then employing the appropriate actions for when a rule is triggered (for example, blocking the user or alerting management). Ensuring the safety of your business and client’s data additionally keeps you compliant with industry standard regulations such as GDPR, ISO 27001, HIPAA, and PCI DSS, demonstrating to your clients that their data is in safe hands.
A common concern with employee monitoring software is that some employees see this as a potential lack of trust, and might feel uncomfortable at the idea of being ‘watched’. The solution to this apprehension is to be transparent – ensure your organisation is upfront and honest about user monitoring. In addition, remember to be reasonable – don’t expect your workforce to be glued to their screens for the entire day. You should encourage regular breaks and a positive work/life balance for optimum productivity and an optimistic company culture.
In summary, employee monitoring software is a concrete way for business leaders to have visibility over a remote workforce – essential in today’s digital landscape. Teramind provides a comprehensive solution which combines user activity monitoring with robust protection against insider threats and data loss – ensuring that your workforce efficiency is high and your clients feel safe working with you.
To try out a live demo, please click here. To find out more about Teramind solutions, or if you would like more information on how we can help secure your remote workforce, get in touch with one of our team today.