MANAGED IT SUPPORT AND SERVICES
Based in Milton Keynes, 10-100 have been offering businesses reliable and professional managed IT support and IT consultancy since 2004. In order to successfully accomplish business growth and continuity, exceptional IT performance is vital – and that’s where our dedicated specialists come in. Through outsourcing your IT support with 10-100, you can concentrate on your leading your workforce, ensuring your business thrives rather than just survives.
EXCEPTIONAL CUSTOMER SERVICE
We pride ourselves on the exceptional support we provide our clients. Customer satisfaction is our absolute priority, so we ensure that our managed IT services are flexible and tailored to the unique needs of your business. Choosing to outsource your IT infrastructure with 10-100 will ensure second-to-none support and a reliable IT performance – delivered with a personal touch.
Our Milton Keynes IT helpdesk is 24/7 - manned by our highly-skilled and dedicated support team, who are local and always on hand when you need them. Through operating a flat, 3rd line helpdesk structure, we ensure exceptional response and resolution times, resolving issues effectively and efficiently. Our decision to only employ highly qualified, 3rd line engineers removes the escalation process to guarantee that you instantly reach a specialist who can help you.
PROACTIVE 24/7 MONITORING
Through working proactively, rather than reactively, our experts provide you with the peace of mind in knowing that your IT infrastructure is secure at all times. Our 24/7 IT monitoring service guarantees immediate action is taken should it be needed, resolving problems without delay. In addition, our Milton Keynes based network operations centre employs innovative security alert systems, preventing the majority of issues before they even arise.
SMOOTH ONBOARDING PROCESS
Changing your Managed Service Provider no longer needs to be a huge upheaval for your business. Through delivering a streamlined onboarding process, our experts mitigate the risk of downtime or disruption for your staff, providing expert IT consulting throughout the process and continued user support afterwards.
FLEXIBLE AND AFFORDABLE PLANS
Our IT specialists know that every business is unique. That’s why our Managed IT Services are bespoke and tailored to align with your business roadmap – whether that be through supporting an in-house team, or fully outsourcing your IT solutions company. Our personable and highly-skilled team work closely alongside your business to discover an IT support plan best suited to your individual needs, empowering your business and its people.
If your organisation is interested in benefiting from unrivalled Milton Keynes based IT support and consultancy, get in touch with one of our IT experts today.